1. Item received nicely packaged to prevent damage during shipment
2. Overall impression of item when unwrapped: Good looking device - apparently a "skin" was applied to it to coverup any scratches, etc -- liked the look of the skin, slightly textured in appearance & helps with gripping the device. However, not sure of the ability of skin to stay on with prolong handling, one corner of laptop skin keeps pulling away from corner. Solution - I put the laptop in a protective case, which also protects laptop if it should drop/fall
3. Setup & operating laptop - setup was easy & have experienced no issues with operating the laptop with the exception of adopting to a new/revised way of accessing information. The windows platform was different on my old HP & I found myself stumbling around trying to find out where to go for stuff like settings, download, documents, volume control - etc. but I've been able to retrain myself to the new setup
4. I miss the volume control button that was on the side of the laptop on my old HP, that was so simple to use, but I have since found out I can us the Fkeys to control volume
5. Great speed downloading & uploading, for websites & pages on websites
6. Vibrant colors on "desktop" type pages & when watching videos, mostly I watch YouTube but have also connected to other internet video services, as I want to use this when traveling for entertainment videos
7. Can't comment on gaming, as I don't do it, but from what I've been using it for would say this could be used for school or job related use
8. Battery lasts a long time, like the raised keys on keypad area
9. Disappointed in the amount of storage on the actual device, my old HP had 1000gb on hrd/drive & this has only 128gb, which seems to be a trend on devices (limited hard drive storage) but when deciding to get this I decided I would use a usb drive & transfer stuff I needed or wanted to keep, so having usb ports was important [I know you can get larger hrd/drive storage, but then the price goes way up]
Finally, I was very impressed with this "renewed" item. I didn't know what to expect when I opened the box, but overall item appearance & performance has made me glad I took a chance on this.