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- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
- Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
- Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
- No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
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$799.00$799.00
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Ships from: Amazon Sold by: Amazon Warehouse
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RICOH fi-8170 Professional High Speed Color Duplex Document Scanner - Network Enabled
Sustainability features
This product has sustainability features recognized by trusted certifications.
Conserves energy compared to similar products.
EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.
Certification Level
SILVERLearn more
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
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Learn more
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Media Type | Receipt, ID Card, Embossed Card, Business Card |
Scanner Type | ID Card, Document |
Brand | RICOH |
Model Name | fi-8170 |
Connectivity Technology | USB, Ethernet |
Product Dimensions | 6.4"D x 11.8"W x 6.7"H |
Resolution | 600 |
Item Weight | 8.8 Pounds |
Wattage | 28 watts |
Sheet Size | 8.5 x 14 |
About this item
- The next generation in scanning excellence: Built upon the best-selling scanner platform in document scanners
- Fast and robust: Up to 70 double sided pages per minute and handles thick documents such as ID cards and passports
- Day in and day out reliability with industry leading Clear Image Capture
- Integrates with ECM solutions across all industries via TWAIN/ISIS through USB or Ethernet
- Included PaperStream ClickScan software delivers scanning simplicity and works alongside of any workflow to meet your imaging needs. Place paper in the scanner, push the scan button, and send to email, print, or folder - simple as one, two, three
Additional Details
Save on Labels by AmazonBasics |
Easy Cover Address Labels, Letter - 100 ct | Fast Peel Labels, 1/2 in - 8,000 ct | Fast Peel Labels, 2 in - 120 ct |
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- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
EPEAT products are assessed against criteria including energy use and have a reduced sustainability impact across their lifecycle.
- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
EPEAT products are assessed against criteria including energy use and have a reduced sustainability impact across their lifecycle.
- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
EPEAT products are assessed against criteria including energy use and have a reduced sustainability impact across their lifecycle.
Important information
Visible screen diagonal
2" / 5 cm
From the manufacturer
What are the key feeding technologies in this scanner?
New to this generation of professional scanning are Automatic separation control, Enhanced Manual Feed, Overscan Control to prevent image loss, and document protection which includes iSOP and Image Monitoring.
What types documents can the fi-8170 scan?
The fi-8170 can handle a variety of document types up to 7mm thick including standard paper, receipts, business cards, hard plastic ID cards, envelopes, pamphlets and passports.
Is this a network only scanner?
No, the scanner supports USB or Ethernet connectivity.
What is the advantage of Ethernet over USB?
Ethernet allows you to use your scanner as-is with your current software of choice as well as NX Manager which simplifies scanner training, reduces IT support costs, and allows for more people to capture their documents in a shared environment.
Will my current scan software, ClickScan or PaperStream Capture Software work over Ethernet?
Yes, the PaperStream IP Net driver now network enables all of these pieces of software, even third-party applications.
fi-8170 | fi-8170 Deluxe | fi-8170 Premium | fi-7160 | |
Customer Reviews
|
4.1 out of 5 stars
73
|
4.1 out of 5 stars
73
|
4.1 out of 5 stars
73
|
4.6 out of 5 stars
586
|
Price
| $799.00$799.00 | $1,269.99$1,269.99 | $1,109.99$1,109.99 | $999.99$999.99 |
Scan Speed
| 70ppm / 140ipm | 70ppm / 140ipm | 70ppm / 140ipm | 60ppm / 120ipm |
Auto Feeder Capacity
| 100 sheets | 100 sheets | 100 sheets | 80 sheets |
Document Thickness
| Up to 7mm | Up to 7mm | Up to 7mm | Up to 1.4mm |
Image Sensor Type
| Clear Image Capture Technology | Clear Image Capture Technology | Clear Image Capture Technology | CCD |
LCD Display
| Color | Color | Color | Black and White |
Interface
| USB 3.2 / Wired LAN | USB 3.2 / Wired LAN | USB 3.2 / Wired LAN | USB 3.2 |
Manual Feed Mode
| ✔ | ✔ | ✔ | ✘ |
PaperStream NX Manager
| Yes via Ethernet | Yes via Ethernet | Yes via Ethernet | No |
PaperStream Capture Pro
| ✘ | ✔ | ✘ | ✘ |
Advance Exchange Program
| 1-year | 1-year | 3-year | 1-year |
What is Transparency? How do I use it?
Transparency shows you details about your product's origins, such as its manufacturing date and location. Every item with a Transparency label includes a unique code that can be used to see details about your product's brand story and product features. To learn more about your item, scan it with the Transparency app.
How do I scan the Transparency code?
- Download the Transparency App and scan the barcode
- The app will display a green checkmark when a product has been verified as authentic
Compare with similar items
This Item RICOH fi-8170 Professional High Speed Color Duplex Document Scanner - Network Enabled | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -33% $799.00$799.00 List: $1,195.00 | $463.12$463.12 | -17% $829.00$829.00 List: $999.99 | $674.00$674.00 | -26% $898.00$898.00 Typical: $1,209.00 | $500.00$500.00 |
Delivery | Get it as soon as Friday, May 17 | Get it May 20 - 24 | Get it May 17 - 21 | — | Get it May 16 - 20 | Get it May 16 - 20 |
Customer Ratings | ||||||
Easy to use | 3.1 | 4.0 | 3.5 | — | 3.3 | 3.8 |
Tech Support | 2.2 | 3.3 | 2.7 | 5.0 | 1.6 | — |
Value for money | 3.2 | 3.6 | 4.0 | — | — | 3.6 |
Sold By | Amazon.com | Galaxy Tech Shop (S/N Recorded)✅ | Architectural Endeavors | TonerWorld | Top Amazing Deals(SERIAL NUMBER RECORDED) | ATI Global (We Check Serials) |
scanner type | Document, ID Card | Document | Document | Document | Document, Receipt | Document |
sheet capacity | 100 | 50 | 80 | 100 | 80 | 80 |
paper size | 8.5 x 14 | 8.27 x 11.69, 5.83 x 8.27, 4.13 x 5.83, 6.93 x 9.84, 4.92 x 6.93, 7 x 10, 8.50 x 14, 8.50 x 11 | Legal | 8.27 x 11.69, 5.83 x 8.27, 4.13 x 5.83, 6.93 x 9.84, 4.92 x 6.93, 7 x 10, 8.50 x 14, 8.50 x 11 | 2 x 2.1, 8.5 x 14 | Letter |
connectivity tech | USB, Ethernet | Wi-Fi | USB | USB, Ethernet, Wi-Fi | USB | USB |
optical sensor tech | CIS | — | CCD | — | CCD | — |
media type | ID Card, Receipt, Embossed Card, Business Card | Receipt, Plastic Card, ID Card, Plain Paper, Glossy Paper | Paper | Paper | Paper, Photo, Receipt, ID Card | Receipt |
resolution | 600 | 1200 | 300 | 300 | 600 | 300 |
greyscale depth | 8 bits | 8-bit | — | — | 8-bit | — |
Looking for specific info?
Product information
Product Dimensions | 6.4 x 11.8 x 6.7 inches |
---|---|
Item Weight | 8.8 pounds |
ASIN | B09RP81PYM |
Item model number | PA03810-B055 |
Customer Reviews |
4.1 out of 5 stars |
Best Sellers Rank | #11,925 in Climate Pledge Friendly (See Top 100 in Climate Pledge Friendly) #15 in Document Scanners #1,849 in Climate Pledge Friendly: Electronics |
Is Discontinued By Manufacturer | No |
Date First Available | February 24, 2022 |
Manufacturer | PFU Limited |
Country of Origin | Indonesia |
Warranty & Support
Feedback
Videos
Videos for this product
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Fujitsu fi-8170 Desktop Scanner (Review)
Sean Dillman
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5:03
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RICOH fi-8170 High Speed Color Scanner | Unboxing
RJ Watters
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0:15
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Fujitsu fi-8170 Document Scanner
Fujitsu Ltd
Videos for this product
0:16
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Scans documents super fast!
Stephanie’s Shopping Specials
Product Description
The fi-8170 scanner gives both large and small organizations unparalleled, real-world productivity with advanced feeding technologies and Clear Image Capture. Delivering the highest quality digital images into critical workflows, the fi-8170 is an ideal solution for customer onboarding, accounting, administration and mailroom applications.
Sustainability features
This product has sustainability features recognized by trusted certifications.
Conserves energy compared to similar products.
EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.
Certification Level
SILVERCustomer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the speed of the scanner, saying it's really fast. They also say the hardware is great, but the software is lacking and odd. Customers also report issues with jams and the paper feeder being unreliable. Opinions are mixed on performance, value, and ease of use.
AI-generated from the text of customer reviews
Customers are satisfied with the speed of the scanner. They mention that it is easy to use, and works much better than the scansnaps.
"...Scanner works great but a scanner is just about only as good as the software behind it...." Read more
"...Less paper jamming, faster, bigger paper tray, etc.My wish list: I would like to see them work on the workflow of their software a bit...." Read more
"Easy installation into system. Fast scanning and easy to use." Read more
"...expensive than other scanners, but like the name says, it's a PROFESSIONAL scanner and it's really fast. Very happy customer here" Read more
Customers are mixed about the performance of the scanner. Some mention it's great, reliable, and holds up under extreme use. However, other customers say the unit is defective and the paper feeder is unreliable.
"This is a higher quality version of the scansnaps (at a higher price of course). Mechanically, it seems to work much better than the scansnaps...." Read more
"...Tech Support finally decided that the unit is defective and we were told to return it. That's in process...." Read more
"These scanners really hold up under extreme use. I first saw them in action at our local county clerk's office. Very heavy usage day after day...." Read more
"For $1000 this is a piece of junk. Can't get through more than two scans in a row without it jamming or throwing a pick error. AVOID AVOID AVOID...." Read more
Customers have mixed opinions about the value of the scanner. Some find it well worth the cost, while others say it's expensive and a total waste of money.
"...In addition they make consumable kits pretty available and affordable which you will need if you use it extensively...." Read more
"...I bought one and I'm more than happy with it. It is more expensive than other scanners, but like the name says, it's a PROFESSIONAL scanner and it..." Read more
"It's the best purchase I have made, well worth the cost!" Read more
"...The price was a bit higher than I really felt that it should be for what it is, but after buying it and using it, I've found that it's worth the..." Read more
Customers are mixed about the ease of use of the scanner. Some mention it's fast and easy to use, while others say the setup is a pain and the software is not intuitive.
"...Capture program will install and work, but the PaperStream ClickScan will not install saying its incompatible with Win7...." Read more
"Easy installation into system. Fast scanning and easy to use." Read more
"...The software is a little odd and not intuitive. One it is set up with a host of profiles, scan away...." Read more
"I like the ease of use and fast. Only think I got a bad one...." Read more
Customers have reported issues with the scanner's jam problems. They mention that the paper feeder is unreliable and the thermal paper is constantly jammed.
"...It ate my card I tested with Penny sleeve and jammed the scanner. ....." Read more
"Big Piece of Garbage, Total waste of $900. Constant Jam Problems, Double pulling of items, Etc...." Read more
"Paper feeder was unreliable . Thermal paper was constantly jammed" Read more
Customers are dissatisfied with the software of the scanner. They mention that it's lacking and odd. Some customers also report issues with activating the software.
"...The software is a little odd and not intuitive. One it is set up with a host of profiles, scan away...." Read more
"...muLtiple calls, and much wasted time, Fujitsu still is not able to activate the software I purchased...." Read more
"...Cons: Software is somewhat lacking, Network is wired only, not a good browser-based web UI for itFinal thoughts:..." Read more
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My wish list: I would like to see them work on the workflow of their software a bit. It is a little awkward, during upgrades it loses some configuration, and would like to see more PDF/A options.
Another thing I have always like about Fujitsu is they are pretty compatible with most things and they tend to keep their software up to date. In addition they make consumable kits pretty available and affordable which you will need if you use it extensively.
Overall though I would definitely recommend this over a ScanSnap unless the budget will not allow it.
I did a bit of research and found that the older model of this scanner was highly recommended for fast, networked, full duplexed scanning with a large Automated Document Feeder (ADF). The price was a bit higher than I really felt that it should be for what it is, but after buying it and using it, I've found that it's worth the money, hands down.
Pros: Small footprint, fast, networked, large ADF, full color
Cons: Software is somewhat lacking, Network is wired only, not a good browser-based web UI for it
Final thoughts:
If you're like me and you are drowning in stacks of paper, consider this scanner. I will say that I didn't find any of the included software would be able to meet my needs/desires for digital organizing, and there are limited options relative to this in the general market. Being a software engineer myself, I have started to build a browser-based tagging and organizing system for this. But there may be other simpler options for you depending on your needs and desires.
Dont waste your money on this, Not worth it At all
Tech Support finally decided that the unit is defective and we were told to return it. That's in process. Hopefully I'll be changing the Stars in a couple weeks.