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RICOH fi-8170 Professional High Speed Color Duplex Document Scanner - Network Enabled

4.1 4.1 out of 5 stars 73 ratings
Amazon's Choice highlights highly rated, well-priced products available to ship immediately.
Amazon's Choice in Document Scanners by RICOH

Sustainability features

This product has sustainability features recognized by trusted certifications.

Energy efficiency

Conserves energy compared to similar products.

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EPEAT EPEAT

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Learn more about this certification

Certification Level

SILVER

$799.00 with 33 percent savings
List Price: $1,195.00

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fi-8170 ADF (70 ppm)
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Purchase options and add-ons

Media Type Receipt, ID Card, Embossed Card, Business Card
Scanner Type ID Card, Document
Brand RICOH
Model Name fi-8170
Connectivity Technology USB, Ethernet
Product Dimensions 6.4"D x 11.8"W x 6.7"H
Resolution 600
Item Weight 8.8 Pounds
Wattage 28 watts
Sheet Size 8.5 x 14

About this item

  • The next generation in scanning excellence: Built upon the best-selling scanner platform in document scanners
  • Fast and robust: Up to 70 double sided pages per minute and handles thick documents such as ID cards and passports
  • Day in and day out reliability with industry leading Clear Image Capture
  • Integrates with ECM solutions across all industries via TWAIN/ISIS through USB or Ethernet
  • Included PaperStream ClickScan software delivers scanning simplicity and works alongside of any workflow to meet your imaging needs. Place paper in the scanner, push the scan button, and send to email, print, or folder - simple as one, two, three

Additional Details

Verified by Transparency
The brand applies a unique Transparency code to each item. We verify this code before shipping. You can verify this code using the Amazon Shopping app to confirm it comes from the brand and view additional product details.
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Each item has a unique code that we verify before shipping. Learn more

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Important information

Visible screen diagonal

2" / 5 cm


From the manufacturer

fi 8170
ricoh 8170

What are the key feeding technologies in this scanner?

New to this generation of professional scanning are Automatic separation control, Enhanced Manual Feed, Overscan Control to prevent image loss, and document protection which includes iSOP and Image Monitoring.

What types documents can the fi-8170 scan?

The fi-8170 can handle a variety of document types up to 7mm thick including standard paper, receipts, business cards, hard plastic ID cards, envelopes, pamphlets and passports.

Is this a network only scanner?

No, the scanner supports USB or Ethernet connectivity.

What is the advantage of Ethernet over USB?

Ethernet allows you to use your scanner as-is with your current software of choice as well as NX Manager which simplifies scanner training, reduces IT support costs, and allows for more people to capture their documents in a shared environment.

Will my current scan software, ClickScan or PaperStream Capture Software work over Ethernet?

Yes, the PaperStream IP Net driver now network enables all of these pieces of software, even third-party applications.

fi-8170

fi-8170

fi-8170

fi-8170 Deluxe

fi-8170

fi-8170 Premium

fi-7160

fi-7160

Customer Reviews
4.1 out of 5 stars
73
4.1 out of 5 stars
73
4.1 out of 5 stars
73
4.6 out of 5 stars
586
Price
$799.00 $1,269.99 $1,109.99 $999.99
Scan Speed
70ppm / 140ipm 70ppm / 140ipm 70ppm / 140ipm 60ppm / 120ipm
Auto Feeder Capacity
100 sheets 100 sheets 100 sheets 80 sheets
Document Thickness
Up to 7mm Up to 7mm Up to 7mm Up to 1.4mm
Image Sensor Type
Clear Image Capture Technology Clear Image Capture Technology Clear Image Capture Technology CCD
LCD Display
Color Color Color Black and White
Interface
USB 3.2 / Wired LAN USB 3.2 / Wired LAN USB 3.2 / Wired LAN USB 3.2
Manual Feed Mode
PaperStream NX Manager
Yes via Ethernet Yes via Ethernet Yes via Ethernet No
PaperStream Capture Pro
Advance Exchange Program
1-year 1-year 3-year 1-year
Authenticity verification with the Transparency app

What is Transparency? How do I use it?

Transparency shows you details about your product's origins, such as its manufacturing date and location. Every item with a Transparency label includes a unique code that can be used to see details about your product's brand story and product features. To learn more about your item, scan it with the Transparency app.

How do I scan the Transparency code?

  1. Download the Transparency App and scan the barcode
  2. The app will display a green checkmark when a product has been verified as authentic

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This Item
RICOH fi-8170 Professional High Speed Color Duplex Document Scanner - Network Enabled
RICOH fi-8170 Professional High Speed Color Duplex Document Scanner - Network Enabled
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Details
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Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Price-33% $799.00
List:$1,195.00
$463.12-17% $829.00
List:$999.99
$674.00-26% $898.00
Typical:$1,209.00
$500.00
Delivery
Get it as soon as Friday, May 17
Get it May 20 - 24
Get it May 17 - 21
Get it May 16 - 20
Get it May 16 - 20
Customer Ratings
Easy to use
3.1
4.0
3.5
3.3
3.8
Tech Support
2.2
3.3
2.7
5.0
1.6
Value for money
3.2
3.6
4.0
3.6
Sold By
Amazon.com
Galaxy Tech Shop (S/N Recorded)✅
Architectural Endeavors
TonerWorld
Top Amazing Deals(SERIAL NUMBER RECORDED)
ATI Global (We Check Serials)
scanner type
Document, ID Card
Document
Document
Document
Document, Receipt
Document
sheet capacity
100
50
80
100
80
80
paper size
8.5 x 14
8.27 x 11.69, 5.83 x 8.27, 4.13 x 5.83, 6.93 x 9.84, 4.92 x 6.93, 7 x 10, 8.50 x 14, 8.50 x 11
Legal
8.27 x 11.69, 5.83 x 8.27, 4.13 x 5.83, 6.93 x 9.84, 4.92 x 6.93, 7 x 10, 8.50 x 14, 8.50 x 11
2 x 2.1, 8.5 x 14
Letter
connectivity tech
USB, Ethernet
Wi-Fi
USB
USB, Ethernet, Wi-Fi
USB
USB
optical sensor tech
CIS
CCD
CCD
media type
ID Card, Receipt, Embossed Card, Business Card
Receipt, Plastic Card, ID Card, Plain Paper, Glossy Paper
Paper
Paper
Paper, Photo, Receipt, ID Card
Receipt
resolution
600
1200
300
300
600
300
greyscale depth
8 bits
8-bit
8-bit

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Warranty & Support

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RICOH fi-8170 Professional High Speed Color Duplex Document Scanner - Network Enabled

RICOH fi-8170 Professional High Speed Color Duplex Document Scanner - Network Enabled


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Product Description

The fi-8170 scanner gives both large and small organizations unparalleled, real-world productivity with advanced feeding technologies and Clear Image Capture. Delivering the highest quality digital images into critical workflows, the fi-8170 is an ideal solution for customer onboarding, accounting, administration and mailroom applications.

Sustainability features

Sustainability features

This product has sustainability features recognized by trusted certifications.

Energy efficiency

Conserves energy compared to similar products.

As certified by
EPEAT EPEAT

EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.

Learn more about this certification

Certification Level

SILVER

Customer reviews

4.1 out of 5 stars
4.1 out of 5
73 global ratings

Customers say

Customers like the speed of the scanner, saying it's really fast. They also say the hardware is great, but the software is lacking and odd. Customers also report issues with jams and the paper feeder being unreliable. Opinions are mixed on performance, value, and ease of use.

AI-generated from the text of customer reviews

6 customers mention6 positive0 negative

Customers are satisfied with the speed of the scanner. They mention that it is easy to use, and works much better than the scansnaps.

"...Scanner works great but a scanner is just about only as good as the software behind it...." Read more

"...Less paper jamming, faster, bigger paper tray, etc.My wish list: I would like to see them work on the workflow of their software a bit...." Read more

"Easy installation into system. Fast scanning and easy to use." Read more

"...expensive than other scanners, but like the name says, it's a PROFESSIONAL scanner and it's really fast. Very happy customer here" Read more

8 customers mention4 positive4 negative

Customers are mixed about the performance of the scanner. Some mention it's great, reliable, and holds up under extreme use. However, other customers say the unit is defective and the paper feeder is unreliable.

"This is a higher quality version of the scansnaps (at a higher price of course). Mechanically, it seems to work much better than the scansnaps...." Read more

"...Tech Support finally decided that the unit is defective and we were told to return it. That's in process...." Read more

"These scanners really hold up under extreme use. I first saw them in action at our local county clerk's office. Very heavy usage day after day...." Read more

"For $1000 this is a piece of junk. Can't get through more than two scans in a row without it jamming or throwing a pick error. AVOID AVOID AVOID...." Read more

6 customers mention3 positive3 negative

Customers have mixed opinions about the value of the scanner. Some find it well worth the cost, while others say it's expensive and a total waste of money.

"...In addition they make consumable kits pretty available and affordable which you will need if you use it extensively...." Read more

"...I bought one and I'm more than happy with it. It is more expensive than other scanners, but like the name says, it's a PROFESSIONAL scanner and it..." Read more

"It's the best purchase I have made, well worth the cost!" Read more

"...The price was a bit higher than I really felt that it should be for what it is, but after buying it and using it, I've found that it's worth the..." Read more

5 customers mention2 positive3 negative

Customers are mixed about the ease of use of the scanner. Some mention it's fast and easy to use, while others say the setup is a pain and the software is not intuitive.

"...Capture program will install and work, but the PaperStream ClickScan will not install saying its incompatible with Win7...." Read more

"Easy installation into system. Fast scanning and easy to use." Read more

"...The software is a little odd and not intuitive. One it is set up with a host of profiles, scan away...." Read more

"I like the ease of use and fast. Only think I got a bad one...." Read more

3 customers mention0 positive3 negative

Customers have reported issues with the scanner's jam problems. They mention that the paper feeder is unreliable and the thermal paper is constantly jammed.

"...It ate my card I tested with Penny sleeve and jammed the scanner. ....." Read more

"Big Piece of Garbage, Total waste of $900. Constant Jam Problems, Double pulling of items, Etc...." Read more

"Paper feeder was unreliable . Thermal paper was constantly jammed" Read more

3 customers mention0 positive3 negative

Customers are dissatisfied with the software of the scanner. They mention that it's lacking and odd. Some customers also report issues with activating the software.

"...The software is a little odd and not intuitive. One it is set up with a host of profiles, scan away...." Read more

"...muLtiple calls, and much wasted time, Fujitsu still is not able to activate the software I purchased...." Read more

"...Cons: Software is somewhat lacking, Network is wired only, not a good browser-based web UI for itFinal thoughts:..." Read more

Not for cards outside of toploaders
3 Stars
Not for cards outside of toploaders
Followed all the instructions on how to scan cards. Numerous videos on youtube with Ricoh affiliates explaining how to set up. Followed all instructions, such as removing the wheel, and got crease marks in the cards as shown. Top Loaded cards were safe, but I bought this to help move my lower end cards. This is a return for me.
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Top reviews from the United States

Reviewed in the United States on October 24, 2022
Style: fi-8170 ADF (70 ppm)Verified Purchase
This is a higher quality version of the scansnaps (at a higher price of course). Mechanically, it seems to work much better than the scansnaps. Less paper jamming, faster, bigger paper tray, etc.

My wish list: I would like to see them work on the workflow of their software a bit. It is a little awkward, during upgrades it loses some configuration, and would like to see more PDF/A options.

Another thing I have always like about Fujitsu is they are pretty compatible with most things and they tend to keep their software up to date. In addition they make consumable kits pretty available and affordable which you will need if you use it extensively.

Overall though I would definitely recommend this over a ScanSnap unless the budget will not allow it.
4 people found this helpful
Report
Reviewed in the United States on April 15, 2024
Style: fi-8170 ADF (70 ppm)Verified Purchase
It says it should support Win7, but kind of does.. but not with manufacturers help. The drivers will install, the software from the CDROM does not. Manually you can go inside and setup PaperStream Capture, by by-passing the Primary Installshield Setup program associated with autorun.. that just gives no feedback and doesn't install anything except the driver. The PaperStream Capture program will install and work, but the PaperStream ClickScan will not install saying its incompatible with Win7. From what I can tell its how they created the Install package and not the software product. The developers of the software PaperStream Clickscan simply both said Win7 "supported" and never "tested" their isntall package which has a Block on install for anything less than Win10.. not sure if 8.1 will work. TWAIN support is nice, 32 and 64 bit which is why people seek out a true Fujitsu/Ricoh scanner. Bazillion new and old programs will work with it. The Feed Rollers use a new technology that is not supposed to go "gummy" after a year or two.. looking forwards to that.
Reviewed in the United States on March 11, 2024
Style: fi-8170 ADF (70 ppm)Verified Purchase
I've been keeping all my paper bills in sorted files for the last couple of decades, and it's reached a point of critical mass in the last year: My office is impossible to use with all of the files and papers!

I did a bit of research and found that the older model of this scanner was highly recommended for fast, networked, full duplexed scanning with a large Automated Document Feeder (ADF). The price was a bit higher than I really felt that it should be for what it is, but after buying it and using it, I've found that it's worth the money, hands down.

Pros: Small footprint, fast, networked, large ADF, full color
Cons: Software is somewhat lacking, Network is wired only, not a good browser-based web UI for it

Final thoughts:
If you're like me and you are drowning in stacks of paper, consider this scanner. I will say that I didn't find any of the included software would be able to meet my needs/desires for digital organizing, and there are limited options relative to this in the general market. Being a software engineer myself, I have started to build a browser-based tagging and organizing system for this. But there may be other simpler options for you depending on your needs and desires.
Reviewed in the United States on March 6, 2024
Style: fi-8170 ADF (70 ppm)Verified Purchase
I had a very simple issue - one that I knew one phone call with customer service could resolve. I was certain that settings simply needed to be tweaked, and I couldn't figure out how to make the correct changes to the settings. I changed settings, but it didn't correct my problem. Ricoh's website was not helpful, in terms of directing you to a phone number to call customer service (Amazon is similarly unhelpful). I finally googled it and immediately found a phone number to call. I called and was helped by a very helpful Ricoh customer service agent. The Ricoh customer service agent spent time setting up profiles for categories of commonly scanned items, so that necessary settings to correct my problem would be permanently retained. I'm very pleased with Ricoh's Customer Service, and with the scanner. I've been buying fi-XXXX scanners since Fujitsu was making them, and I'm happy to get this newest version set to scan as well as my oldest Fujitsu fi- scanner.
Reviewed in the United States on January 21, 2024
Style: fi-8170 ADF (70 ppm)Verified Purchase
Big Piece of Garbage, Total waste of $900. Constant Jam Problems, Double pulling of items, Etc.
Dont waste your money on this, Not worth it At all
One person found this helpful
Report
Reviewed in the United States on March 12, 2024
Style: fi-8170 ADF (70 ppm)Verified Purchase
We purchase this scanner (we own 5) because of the ultra-sonic multi-feed detection mode. This ensures that we do not miss a page in scanning large documents. But this feature is now shipped from the factor turned off by default and the Tech Support cannot figure out how to turn it on. The menu for the item isn't even available. They did update our firmware to the latest. I may return the unit - no sense paying a lot extra for a special feature that is not available.

Tech Support finally decided that the unit is defective and we were told to return it. That's in process. Hopefully I'll be changing the Stars in a couple weeks.
Reviewed in the United States on January 12, 2024
Style: fi-8170 with 3 Years of ServiceVerified Purchase
Easy installation into system. Fast scanning and easy to use.
Reviewed in the United States on March 9, 2023
Style: fi-8170 ADF (70 ppm)Verified Purchase
These scanners really hold up under extreme use. I first saw them in action at our local county clerk's office. Very heavy usage day after day. I bought one and I'm more than happy with it. It is more expensive than other scanners, but like the name says, it's a PROFESSIONAL scanner and it's really fast. Very happy customer here
One person found this helpful
Report

Top reviews from other countries

Francesco
5.0 out of 5 stars Amazing Scanner
Reviewed in Canada on December 18, 2023
Style: fi-8170 ADF (70 ppm)Verified Purchase
Exactly what I was hoping for… Super Fast, easy to use..This scanner is a Beast..