The Motorola MG7700 is an awesome modem/router. It replaced an older Netgear N450 modem/router that kept dropping its WiFi connection, and had to be rebooted constantly. The Setup of the MG7700 was very easy, and it did not even require calling Comcast to get it configured. I just went to the activation website and put in my Comcast account information. The MG7700 was connected to the Comcast network within 15 minutes (150 mbps plan). The MG7700 improved the WiFi connection to all of my N and AC wireless devices. I live in a 2400 square foot house and I have multiple RING security cameras around the perimeter of the house. The connection between the MG7700 and all of the RING devices is fast with no dropped connections ever. I also have 3 Rokus, a Samsung Smart TV, a Honeywell thermostat, 3 cell phones, 2 laptops, a tablet, 2 Echo Dots and 3 Amazon smart switches connected intermittently to the MG7700 throughout the day. They all stay connected with outstanding WiFi speeds. In fact my Acer laptop connects by AC wireless at 866 mbps. Most of the N wireless devices connect around 156 mbps, and everything stays connected without any drops. I also have 3 desktop computers (1 is a server) and 1 network printer connected to the 4 ethernet ports with no connectivity issues at all. I have been a Network Administrator for over 20 years, so setting up the MG7700 was really easy for me. For those that need help there are many online websites that show how to "tweak" the settings in the MG7700 for the best Wireless connectivity. Trust me the suggestions do work to maximize the WiFi connections. For security purposes I highly recommend changing the MG7700 user name and password. Also change the SSIDs and their security keys, along with the default IP address of the MG7700. Lastley, make sure that the firewall is turned on. This will keep those prying eyes off of your home network. I have used many Motorola products over the years, and they have all worked great. The MG7700 is no exception. Those individuals leaving bad reviews either do not know how to setup a WiFi router correctly, or just received a lemon (it happens). I highly recommend the MG7700 to anyone that wants a fast, secure and reliable home network.
Update: it is now 4.5 years later (08/11/23), and the Motorola MG7700 is still working as well as it did when it was brand new. I have had no issues with this modem/router whatsoever. The internet speed (now upgraded to 300 mbps), and the wired and wireless connections are still as fast and stable as ever. The only very rare internet lapses are on the ISP's side. The only addition I have made to the MG7700 is attaching a USB powered, 120mm computer chassis fan to the outside of the MG7700 (blowing air on the motherboard/transceiver chipset side). This helps to keep the MG7700 cool 24/7. Heat is the worst enemy of a router, and all computer equipment in general. Keeping the MG7700 cool will keep connections stable, and greatly increase its longevity. As I originally stated in this review 4.5 years ago, the Motorola MG7700 is a great product, and I highly recommend it (and its newer successors) even more now.
Update 2: Well, after 5 years and 3 months of flawless use this Motorola MG7700 finally (partially) stopped working. The 5 ghz wireless transceiver completely quit working. However, the cable modem and 2.4 ghz wireless transceiver still work fine. With the planned-obsolescence of these modem/router combos being about 3 to 5 years, I have no complaints at all, as this Motorola MG7700 has indeed performed flawlessly during this entire time. I have recently replaced this Motorola MG7700 with a Netgear Nighthawk CAX30 modem/router combo. The CAX30 was very easy to setup with Xfinity, and it is working great so far. I will leave an honest, detailed Amazon review for the CAX30 after it has been in use for a while, but So-far-so-good.
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This Item  Motorola MG8725 Ethernet WiFi 6 Router + Multi-Gig Cable Modem | 2-in-1 Device | Approved for Comcast Xfinity, Cox, Spectrum| Up to 6000 Mbps | DOCSIS 3.1 | AX6000 | Motosync App |  |  |  |  |  | |
| Price | $293.99 | $94.99 | $252.54 | -24% $175.49 List: $229.99 | $379.99 | $80.81 |
| Delivery | Get it as soon as Monday, Jun 17 | Get it as soon as Tuesday, Jun 18 | Get it Jun 20 - 26 | Get it as soon as Monday, Jun 17 | Get it as soon as Monday, Jun 17 | — |
| Customer Ratings | ||||||
| Easy to install | ||||||
| WiFi signal | ||||||
| Tech Support | ||||||
| Quality of material | ||||||
| Easy to use | ||||||
| Sold By | Motorola Network | Motorola Network | Thrifit | Amazon.com | Amazon.com | K Products Now |
| connectivity tech | Ethernet, Wi-Fi | Ethernet, Wi-Fi | Wi-Fi, USB, Ethernet | Ethernet, USB | Ethernet | WiFi |
| number of ports | 4 | 4 | 6 | 1 | 3 | 4 |
| data transfer rate | 2.5 gigabits per second | 300.0 megabits per second, 686.0 megabits per second | 1900 megabits per second | 1900 megabits per second | 800 megabits per second | 340 megabits per second |
| wireless standard | 802 11 AX | 802 11 AC, 802 11 N, 802 11 G, 802 11 B | 802 11 AC | 802 11 ABGNAC | 802 11 AX | 802 11 BGN |
| frequency band class | dual band | dual band | dual band | dual band | dual band | — |
| lan port bandwidth | 2.5 Gbps | 10/100/1000 megabits per second | 10/100 megabits per second | — | 10/100 megabits per second | 10/100 megabits per second |
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Extend Range on Wifi with this Modem and
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Motorola MG8725 Wifi 6 Gateway
Motorola Network
Product Description
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Superior, but pays for itselfUpgrade your home WiFi with superior tech all while eliminating up to 168 per year on cable modem rental fees. |
Compatible with Most Cable ProvidersThe MG8725 is approved for Comcast Xfinity, Charter Spectrum, and Cox. Plus note: it's NOT compatible with Verizon, AT&T, and other fiber optic, satellite services. |
Access the Fastest Internet PlansThe MG8725 supports the top cable internet plans available by major ISPs, that includes Comcast Xfinity Gigabit, Cox Gigablast, Spectrum, and More |
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Future Proof Next Gen SpecsNext-generation DOCSIS 3.1 technology is paired with a AX6000 WiFi 6 router that's 38% faster than WiFi 5 |
Includes the Smart Motosync AppEasily manage your network with the motosync app— run speed tests, set parental controls, share guest WiFi, and more. |
Better Gaming & StreamingThe whole family can simultaneously stream, game, and video conference on 100+ devices without delay. |
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| MG7700 | MG8702 | MG8725 | MT8733 | |
| Customer Reviews |
14,931
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14,931
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14,931
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5,879
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| Price | $93.00 | $149.99 | $293.99 | $338.15 |
| Approved ISPs | Comcast Xfinity, Cox, and Spectrum | Comcast Xfinity, Cox, and Spectrum | Comcast Xfinity, Cox, and Spectrum | Comcast Xfinity (Only) |
| Internet Plan Speed Compatibility | Up to 800 Mbps | Up to 1200 Mbps | Up to 2500 Mbps | Up to 2500 Mbps |
| Built in WiFi Router Type | WiFi 5 | WiFi 5 | WiFi 6 | WiFi 6 |
| Telephone Ports | No | No | No | Yes, 2 Phone Ports |
| DOCSIS Type | DOCSIS 3.0 | DOCSIS 3.1 | DOCSIS 3.1 | DOCSIS 3.1 |
| Includes the smart Motosync App | No | Yes | Yes | Yes |
Download the motosync app to manage, optimize, and secure your home WiFi.
The motosync app helps you set up your Motorola MG8725 in minutes and:
- Test and optimize your internet speed
- Manage screen time with parental controls
- Protect your devices and data from online threats
- Easily and securely share your WiFi with guests
- Monitor and control your network from anywhere
Customer reviews
4.2 out of 5
We don’t use a simple average to calculate the overall star rating and percentage breakdown by star. Our system gives more weight to certain factors—including how recent the review is and if the reviewer bought it on Amazon. Learn more
14,931 global ratings
Reviews with images
No Support! None! Notta!
First I would like to apologize for the single star… but I had no choice.. unfortunately it’s one too many and you have to give something.. I wish I had lots of money.. so I could throw this out in the street and watch traffic run over it! But it’s a shame that I don’t, a real shame… but anyways. I received this POS on a Friday and had problems from the beginning the name and password were incorrect on the label.. but we fixed that but then the next problem popped up and after an hour of no luck trying fix it, I decided to reach out to customer support? Only to find out there is None.. No Customer Support None! Notta! But what you do get is sweet empowering message… Saying that most customers prefer to fix things on their own! Really and where was this survey conducted at? and by whom? The only form of communication is through emails! Did I mention it’s Friday so I’ll be lucky to get a reply on Monday! Now that’s some top notch customer service! Thank You…. Actually it’s the lack there of… I wonder why companies like NETGEAR can afford a live technical support person? Maybe? Just a thought, but could it could be that they just have to have only one person on duty at a time.. because their volume is low, on calls… Oh and let’s not forget those emails! they might have to answer some emails to… ok.. ok.. while other companies have 6-10-14 or more support agents. and they still can’t keep up… thanks for calling Motorola can you hold please,! So if what you’re selling is crap.. I think you might need a whole department to handle things… for a little while, until that large payroll bill hits you.. then you might consider closing up, that department… but how…how could you do that.?? I guess what I’m saying is… if you make something worth a crap you don’t have to have a crew or a whole department of people to handle the work load.. and if you can’t afford that.. just close the department and cover your butt with saying something like ( through our research.. we have found that most customers prefer to fix their own equipment they get a feeling of satisfaction and accomplishment in doing so… what a line of crap.. the truth be known is you have so much of your crap in the market place that you can’t afford a technical support department because that is digging into your profits.. you’re crap is just that…. IT’s CRAP! … so in a nutshell if you want to be last in line or left stranded on a island in the middle of nowhere.. then again this might have your name written all over it… let’s say you get a feeling of enjoyment from throwing your hands tools around while you practice you’re voluntarily of four letter words.. Then look no further,.. this is just what you have been looking for…. So update 3-5 business days until I receive a reply! Who has time for that? I’ve been waiting for this to arrive and a week has passed now it’s going to be another 3-5 days and what if this doesn’t fix it and I have to send another email,. This could take weeks to resolve.. I don’t have time for that.. I’m returning it today..
