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The way it was ordered, paid for, then delivered was Outstanding. The Device itself was very well designed. It fits the hand well and the buttons are easy to use. I have large hands and have had trouble with button control with other remotes. Having used a Harmony 350 for years, the transition to the Logi 665 was very easy. The problem for me was the programming and what to expect. I did as instructed, however I cannot get Volume and Function control on the DirecTV or DVD Recorder/Player at the same time. I have worked with Tech Control and their follow up directions do not get me the desired result. To change Volume when I am in DirecTV or DVD mode I must go back to TV, change the volume then switch back to the other Device. It is inconvienant, but not that difficult when I got used to it. I do wish it would work.Read full review
Verified purchase: Yes | Condition: Pre-owned
This thing uses the batteries; if you use it a lot. My other remotes would go many, many months, if not years. I can burn through a set of good AAs within a month. Certain buttons (at least for me), should be bigger and better located. The buttons light up, but are worthless. Since I use my DVR remote a LOT, I will use that alone, and save this for on/off, and switching systems, which it does very well. If you don't use it much each day, it is a very nice piece.
Verified purchase: Yes | Condition: New
I replaced my old Logitech Harmony 550 with this Harmony 665, so I was familiar with these remotes. The 665 does not program as easily as the 550 did. I have to use learn mode to activate many of the button features and that isn't a smooth process. I have to repeat the learn mode several times before it becomes active. It seems to incorporate the device functionality for each control function (watch TV, listen to CDs) but all the functional pieces for each mode are not operational. So, it takes some time and persistence to make this remote work
Verified purchase: Yes | Condition: New
Super easy to set up and use. The only issue is that, like most universal remotes, it does not support streaming devices such as Roku. Not a big deal. It will easy default to the Roku and I just use the Roku device. Everything else is seamless
Verified purchase: Yes | Condition: Pre-owned
Logitech made the best universal remotes you could buy. Ive used one now for over 16 years. I could not go without one as it has become a part of my everyday life. Have had 4 different models as I have only replaced one because it got outdated or my kid broke it. The 665 model allows you to control up to 10 devices which is plenty for most people. The harmony remotes have always been easy to program and allow you to customize what function each button on the remote can do. You can also teach the harmony remote to learn commands from older device remotes that are not in logitechs database. Nowadays some devices come with remotes that can work with multiple devices after programming them but that is usually limited to only 2 or 3 devices. But for someone like me who will usually use 5 different remotes everyday, the harmony remotes are a savior.Read full review
Verified purchase: Yes | Condition: New
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