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Sold by: TCL Direct-US
(2301 ratings)
99% positive over last 12 months
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TCL 20 Pro 5G Unlocked Smartphone with 6.67 inch AMOLED FHD+ Display, 48MP OIS Quad Camera, 6GB+256GB, 4500mAh Battery, US 5G Verizon Cellphone, Moondust Gray, Does not Support Sprint/AT&T 5G

4.0 4.0 out of 5 stars 568 ratings

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About this item

  • Unlocked Smartphone: Compatible with Verizon 5G and LTE network, T-Mobile 5G and LTE network, AT&T LTE networks (without AT&T 5G). If your device experiences an error when making calls on Verizon, your account may need to be provisioned to support “CDMA-less” devices with the assistance of Verizon’s technical support team or your account’s business representative. This device isn't compatible with CDMA networks-such as Spectrum, Xfinity,etc.
  • The Power of 5G: Experience revolutionary speeds, faster streaming, quicker downloads, as well as enhanced AI features and hyper-accurate GPS with the Qualcomm Snapdragon 750G 5G Mobile processor. And 6GB of RAM provide effortlessly smooth performance. More sharing, more gaming, more experiences, never miss a beat.This Model is made for the US with a one-year US warranty.
  • NXTVISION 2.0 Intelligent Display: Discover seamless visuals that go beyond the edge with the TCL 20 Pro 5G smartphone's 6.67-inch FHD+ NXTVISION AMOLED Dotch Display. Immerse yourself in a vivid, true-to-life visual world. The phone's AI visual enhancement intelligently detects your environment's lighting and automatically enhances brightness, color, clarity, and contrast for the best visuals.
  • 48MP OIS Quad Camera: Capture sharp photos and videos with the 48MP Optical Image Stabilization (OIS) main camera. The 16MP ultra wide-angle, 5MP macro, and 2MP depth camera allow you to capture and explore more of the world around you. The 32MP front camera with dedicated RGB sensor accurately captures skin tone and natural lighting for stunning selfies.
  • Keep More: 256GB ROM storage gives you enough space to keep all your apps, picture, videos, music and files without feeling the pinch. You can also expand up to 1TB with a microSD card (sold separately). the in-display fingerprint sensor and face unlock provide for fast and secure access.
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Important information

Visible screen diagonal

7" / 17 cm


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This Item
TCL 20 Pro 5G Unlocked Smartphone with 6.67 inch AMOLED FHD+ Display, 48MP OIS Quad Camera, 6GB+256GB, 4500mAh Battery, US 5G Verizon Cellphone, Moondust Gray, Does not Support Sprint/AT&T 5G
TCL 20 Pro 5G Unlocked Smartphone with 6.67 inch AMOLED FHD+ Display, 48MP OIS Quad Camera, 6GB+256GB, 4500mAh Battery, US 5G Verizon Cellphone, Moondust Gray, Does not Support Sprint/AT&T 5G
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Price$299.99$119.95$129.99$219.99$397.42$299.99
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Get it as soon as Tuesday, Apr 2
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Customer Ratings
Face recognition
4.0
3.7
4.0
4.0
4.0
4.2
Fingerprint reader
3.9
4.2
3.8
4.2
4.3
4.2
Battery life
3.8
4.1
4.1
4.2
4.2
4.5
Value for money
3.5
3.7
4.5
4.2
4.1
4.3
Screen quality
4.6
4.4
4.4
Sold By
Power Up Deals
Westronique
TCL Direct-US
TopDrops
Amazon.com
Amazon.com
display size
6.67 inches
6.4 inches
6.52 inches
6.67 inches
6.6 inches
6.7 inches
memory capacity
256 GB
64 GB
64 GB
4 GB
256 GB
128 GB
model name
20 Pro 5G
TCL 10 Plus Smartphone
TCL 30 SE
TCL 20S
ThinkPhone by Motorola - 2023
Nord N30
operating system
Android 11.0
Android 10.0
Android 12.0
Android 11.0
Android 13.0
OxygenOS
connectivity tech
Wi-Fi, Bluetooth, USB
Wi-Fi
Bluetooth
Bluetooth
NFC, Bluetooth, Wi-Fi
Wi-Fi, Bluetooth, USB
display type
AMOLED
AMOLED
LCD
LCD
OLED
AMOLED

What's in the box

  • Mobile Phone Case, 9V2A charger, Type-C Cable, SIM card PIN, Quick Guide
  • Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here

    Feedback

    TCL

    TCL 20 Pro 5G Unlocked Smartphone with 6.67 inch AMOLED FHD+ Display, 48MP OIS Quad Camera, 6GB+256GB, 4500mAh Battery, US 5G Verizon Cellphone, Moondust Gray, Does not Support Sprint/AT&T 5G


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    Product Description

    Network

    Compatible with Verizon 5G, T-Mobile and AT&T LTE networks (without AT&T 5G). If your device doesn't work with Verizon, please restart the phone. If your device experiences an error when making calls on Verizon, your account may need to be provisioned to support “CDMA-less” devices with the assistance of Verizon’s technical support team or your account’s business representative. This device isn't compatible with CDMA networks-such as Spectrum, Xfinity,etc.

    Technical Parameters:
    Dimensions: 6.45 x 2,87 x ~9.05mm
    Weight: 0.42lb
    Chipset: Qualcomm Snapdragon 750G 5G Mobile Platform
    Quad rear camera:48MP OIS Camera + 16MP Ultra Wide Camera + 5MP Macro Camera + 2MP Depth Camera
    Front Camera: 32MP
    Memory:6GB + 256GB(Supports micro SDXC card up to 1TB)
    Connectivity
    5G data: 2.737Gbps downlink, 625Mbps uplink
    4G data: CAT18 1.2Gbps downlink, CAT13 150Mbps uplink
    3G data: HSPA+ (42Mbps dowlink, 5.76Mbps uplink)
    2G data: GPRS/EDGE
    5G bands: n2/5/7/41/66/71/78
    4G bands: B1/2/3/4/5/7/8/12(MFBI)/13/14/17/20/25/26/28/29/30/38/40/41/48/66/71
    3G bands: UMTS B1/2/4/5/8
    2G bands: GSM 850/900/1800/1900
    Wi-Fi 802.11 a/b/g/n/ac
    Supports 2.4GHz Wi-Fi or 5GHz Wi-Fi
    Wi-Fi Direct, Wi-Fi casting, 5G/4G Mobile Hotspot, VoLTE (optional), VoWiFi (optional) Bluetooth 5.1, Super Bluetooth
    NFC
    USB: USB Type-C 2.0
    Single SIM model: 4FF Nano SIM + Micro SD
    Face Key, in-display optical fingerprint sensor
    What’s Included
    1 x TCL 20 Pro 5G Mobile phone
    1 x TCL 20 Pro 5G Mobile Phone Case
    1 x SIM card PIN
    1 x Type-C Cable
    1 x 9V2A charger
    1 x Quick Guide
    Notes: Headphones, SIM Card and SD Card not included.

    Customer reviews

    4 out of 5 stars
    4 out of 5
    568 global ratings

    Customers say

    Customers like the image quality, performance, value, appearance and camera of the cellular phone. For example, they mention that it takes decent pics, the speed of the processing, ram and internet connection speed are amazing and that it's a good return on investment. They also like the camera. That said, opinions are mixed on battery life and signal strength.

    AI-generated from the text of customer reviews

    71 customers mention54 positive17 negative

    Customers like the camera of the cellular phone. They say it has a very good camera and is surprised by the quality. They also say the screen is strong and good. Customers say the phone works well and has no problems. They appreciate the gorgeous graphics and sturdy construction. Overall, customers say the product is perfect for their busy job.

    "...I can attest that the phone's performance (not to mention the incredible build quality) stays true to that reputation...." Read more

    "...It is ok to navigate around features if you know your way around electronic devices otherwise it can be a little challenging...." Read more

    "...An update on the phone an I would say still no problems with the phone...." Read more

    "...only used this phone for a few days but I've been pleasantly surprised at the quality of this phone...." Read more

    44 customers mention41 positive3 negative

    Customers are satisfied with the image quality of the cellular phone. They mention that it has a good screen, and the camera and video quality are amazing. Some say that the phone takes decent pictures for a mid-range phone. However, some customers have reported issues with the fingerprint reader.

    "...The display is bright, colorful, and is easy on the eyes, no matter what I'm watching or reading...." Read more

    "This phone is very good looking. Screen is clear and always on display is customizable.Camera take clear pictures. Sounds is good...." Read more

    "...Great screen an the speaker get very loud. No complaints. I would say buy the phone if your not looking to spend to much but want a great phone...." Read more

    "...Camera and video quality are amazing which is why I bought this phone. I do live streaming with it and the phone barely gets warm...." Read more

    36 customers mention36 positive0 negative

    Customers like the appearance of the cellular phone. They say it looks very good, has a great display, and stands out. Customers also say the colors are much better, vibrant, and amazing. They also say it takes pictures that are vibrant and clear, regardless of lighting conditions.

    "...but it's a big improvement over the 10 Pro and it takes pics that are vibrant and clear, regardless of lighting conditions...." Read more

    "This phone is very good looking. Screen is clear and always on display is customizable.Camera take clear pictures. Sounds is good...." Read more

    "...The bright curved screen is nice. The colors are much better than my V60...." Read more

    "The phone has everything I wanted in a phone,its great from looks its a light well designed phone,ample space for storage, and have a great..." Read more

    34 customers mention30 positive4 negative

    Customers generally like the performance of the cellular phone. They mention that the phone itself is fast, has a snappy response, and has amazing processing, RAM, and internet connection speed. They also say that apps load quickly, and it responds quickly to input from touchscreen, voice. They are happy with the camera performance, and say that all lenses can focus fast and produce sharp images from corner to corner. Overall, customers are satisfied with the performance and quality of the product.

    "...Processing is greatly improved. So far the phone is fast, smooth, and shows no signs of sluggishness moving between apps or while browsing the web...." Read more

    "...The screen is very bright and sharp and performance is fast. Didn't expect such quality for a $200 non-name brand smartphone...." Read more

    "...The speed seems to be pretty good and haven't noticed much lag at all of anything...." Read more

    "...most about it... wireless charging, the camera, the battery life, it is fast, and the ability to add extra storage." Read more

    34 customers mention29 positive5 negative

    Customers like the value of the cellular phone. They say it's a high-end phone with amazing hardware at this price point. Customers also say it has a good return on investment.

    "...It's a little taller than the TCL 10 Pro and I really like the extra real estate...." Read more

    "...He would recommend to anybody looking for a great phone at a decent price. Great screen an the speaker get very loud. No complaints...." Read more

    "...I recorded some chickadees at my feeder in slow mo, and 🤯. Well worth it...." Read more

    "So I had issues buying an unlocked one. But this is the best phone for the money hands down. specs on point...." Read more

    22 customers mention14 positive8 negative

    Customers have mixed opinions about the signal strength of the cellular phone. Some mention that it works perfectly out of the box, while others say that it has a weak GPS signal.

    "It is a great phone, works amazing. I have had it for almost a year...." Read more

    "...Original review: The GPS doesn't work on this device...." Read more

    "...reviews and the specs were pretty good for the price.. works great out of the box with Mint Mobile.. and have been happy with the phone ever since..." Read more

    "...It is fully unlocked and even works in Africa. It's still stands out and works perfectly even after 2 years since it's production." Read more

    21 customers mention12 positive9 negative

    Customers are mixed about the battery life of the cellular phone. Some mention it has good battery life, while others say that it loses charge without using.

    "...Camera take clear pictures. Sounds is good. Battery life so far seems to last 1 and a half day with light use...." Read more

    "...to time the screen doesn't respond to touch(touchscreen) and battery runs out fast" Read more

    "...What I love most about it... wireless charging, the camera, the battery life, it is fast, and the ability to add extra storage." Read more

    "I love this phone I work on it all day but the battery life is not the best but still a really great phone I have over 500 apps and still have..." Read more

    20 customers mention0 positive20 negative

    Customers are dissatisfied with the glitches in the cellular phone. They mention that it's very buggy, unreliable, and faulty. Some say that the launcher is poorly executed.

    "...Let me start off by saying this is a great tablet but not a great phone. When it comes to crystal clear video playback, this thing is awesome...." Read more

    "...It duplicated all of my voicemails into 4, and had some trouble playing them. It also wouldn't replace the phone numbers with contact names...." Read more

    "...to the amount of bugs this phone comes with, it's really not an enjoyable experience...." Read more

    "...ORIGINAL REVIEW: Beautiful phone but very buggy & my phone & apps are up to date...." Read more

    I so wanted to love this phone. I don't.
    2 Stars
    I so wanted to love this phone. I don't.
    **Edit 6/9/22**The company responded to this review. The representative was much more committed to working WITH me to determine what the issue may be and how best to move forward. I am very satisfied with the experience so far and I do still love the features of this phone. Thank you TCL. My faith in your company is restored!________________________________________________________I'm a techie. I research a purchase extensively. I bought a TCL Roku TV about a year ago and I LOVE IT! When I saw that I could have relatively similar specs in this TCL 20 PRO to phones almost three times the cost, I started digging. What I ultimately found was that TCL has been making phones for many years, just not selling them under their own name. Now I'm really intrigued. I use my phone for business like so many people do. The camera is particularly important for me. What really tipped the decision was the fact that the TCL still has memory expansion capability, where the super expensive major brands do not. I'm trying not to be forced to subscribe to everything including the air that I breathe so yes, I do want to be able to slip an SD card into my phone! I didn't love that it doesn't use Gorilla Glass, but rather 'sapphire glass'. I understand that it's almost as hard as a diamond, and will likely resist scratches well, but I still prefer to have a thin, hard glass screen protector. Every review you've read that says the screen protector screws up the touch screen performance is accurate. I took it off within two days. I spent the obligatory two weeks getting all the apps, sounds, settings and alerts the way I wanted them and learning to recognize the new alert sounds so I know right away which email that is or who just texted me. I noticed that the jack for the charging cable felt a little wiggly. Not loose per se, but if that's how it is out of the box, I felt it was a potential point of failure in the not so distant future with daily plugging and unplugging, so I bought magnetic charging cables. I use a magnetic dashboard mount. The location of the wireless charging receiver in the phone coincides with the logical and functional placement of the magnet plate for the dash mount, so adding the plate will preclude using wireless charging. This didn't concern me as I do not use wireless charging. The sound quality of the phone is great for a voice call, but the speaker is not stereo so don't plan on enjoying music or movies through the built-in speaker. The screen resolution is very nice and I've been happy with the camera performance although I do think there is more of a difference from the top brands than the marketing and basic specifications would suggest. Ready for it?Within 6 weeks I noticed a lighted ring around the front facing camera. Sometimes it's brighter than others, but it's still staying lit. It wasn't staying lit when I first got the phone. I poked around the manual, contacted TCL support and found that this light is for the "Face Unlock" feature. I turned off the Face Unlock feature but the light didn't go away. For the past 6 weeks, I've been locked in a battle for customer service with a rep who will not answer any questions, or escalate the ticket upon request - she just insists I factory reset the phone. The six week old phone. A factory reset will remove apps, settings, preferences, sounds... everything that I spent two weeks setting up. I don't want to factory reset my phone, I want to know what could cause that light to stay on - specifically - could it indicate that someone has remote control of the front facing camera? Not hard. Ask someone in engineering or a product manager, could this indicate someone is remote controlling my camera? The light isn't the issue. The possibility that someone is controlling the camera, very much IS the issue. Four times they've tried to close my ticket saying I didn't respond, when I had. After three weeks of requesting escalation to a supervisor, I found a missed call on my phone just before 6PM Eastern US time from an international phone number. A call that would have been made late at night local time for the caller. Interesting. Someone named Steve left a message saying he's a supervisor and I should factory reset my phone. He also emailed the same. I replied immediately, again asking to know what *COULD* cause this - because ultimately, I don't care if the light is on as long as it doesn't mean someone is remote controlling my camera. I also repeated the other question the 'customer service' rep refused to answer, which was, if I do factory reset it, and the light stays on, what is your plan? It has been two weeks and Steve the supervisor has never responded. The CSR again tried to close the ticket claiming I haven't responded when I have, and I'm just done. So, if you've gained remote control of my camera, you deserve to stare at my double chin. I didn't want to review the company, I wanted to review the phone. At the end of the day, if the company treats the consumer this way, don't buy the product. Neither is worth your money or time. I can't even use Amazon's trade-in program to buy the big name I should have just purchased the first time. They don't accept the TCL phones they're happy to sell us.
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